Privacy Policy

Last Updated: February 24, 2026

Grand Point Production Studio (Pty) Ltd ("we", "us", "our"), operating the web portal grandpoint.pro, is fully committed to protecting your personal information. This document outlines how we collect, store, and process your personal data in accordance with the South African Protection of Personal Information Act (POPIA) and global security principles.

1. Personal Data Controller

The entity responsible for processing your personal data on this website is:

Grand Point Production Studio (Pty) Ltd

Registration Number: 2023/849204/07
Registered Office: 12 Eland St, Koedoespoort Industrial, Pretoria, 0186, South Africa
E-mail: [email protected]

2. Scope of Policy

This Privacy Policy applies to all visitors of grandpoint.pro, individuals submitting inquiries, and corporate clients utilizing our video production and editing services in Pretoria and South Africa.

3. Categories of Personal Data Collected

We collect and process the following data categories:

Directly Provided Data: Name, business email, contact number, and creative project details submitted voluntarily via our contact and briefing forms.
Automatically Collected Data: IP address, device specifications, browser cookies, referral pages, and session durations collected via secure web logging tools.
Analytical Signals: Non-personal user interaction metrics collected via Google Tools in advanced Google Consent Mode v2, strictly subject to user approval.

4. Legal Basis and Purpose of Processing

In accordance with POPIA, we process your personal data under explicit legal grounds detailed below:

Processing Purpose	Collected Data	Legal Basis (POPIA)
Answering queries and project briefings	Name, Email, Phone, Project Details	Consent of the data subject (Section 11(1)(a)) & Pre-contractual measures
Delivering professional video services	Company details, client contacts	Performance of a contract (Section 11(1)(b))
Website security and analytics	IP logs, Device parameters, cookie consent	Legitimate interest of Grand Point (Section 11(1)(f))

5. Third-Party Sharing

Grand Point does not lease, sell, or trade your personal data to external advertisers. We only share processed data with trusted cloud providers, legal authorities when demanded by law, and Google Analytics services strictly if consent is granted.

6. Data Retention Limits

Your contact details will be archived for up to 3 years from your last active interaction unless you request immediate deletion, or as required for statutory accounting compliance in South Africa.

7. Your Rights Under POPIA

You possess full authority over your data. Under the POPI Act, you have the right to:

Request access to confirm what personal records we hold about you.
Request correction, amendment, or erasure of incorrect data.
Object to or restrict the processing of your data.
Submit formal complaints to the South African Information Regulator (IR).

For inquiries, contact our Information Officer at [email protected]. Complaints can be filed at: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 (e-mail: [email protected]).

8. Data Protection of Minors

Our visual production services are directed exclusively to business professionals and artists over 18. We do not intentionally compile information from children under 18 without explicit legal guardian consent.